Maintenance Policy

Purpose

To provide 91°µÍø with guidance to develop and implement the appropriate protective safeguards to ensure the confidentiality, integrity, and availability of 91°µÍø assets and information.

Policy

91°µÍø performs maintenance on the 91°µÍø system, system components and any assets providing security functionality to the system and its components. Proper maintenance is essential to the performance and availability of the 91°µÍø system.

Summary

  • Schedules, performs, documents, and reviews records of maintenance and repairs on the 91°µÍø system’s components in accordance with manufacturer or vendor specifications and/or organizational requirements
  • 91°µÍø approves and monitors all maintenance activities, whether performed on site or remotely and whether the equipment is serviced on site or removed to another location
  • 91°µÍø approves, controls, and monitors system maintenance tools.
  • Maintenance tools carried into the facility by maintenance personnel are inspected for improper or unauthorized modifications.
  • 91°µÍø checks media containing diagnostic and test programs for malicious code before the media are used in the 91°µÍø system.
  • 91°µÍø establishes a process for maintenance personnel authorization and maintains a list of authorized maintenance organizations and personnel
  • 91°µÍø ensures that non-escorted personnel performing maintenance on the 91°µÍø system have required access authorizations
  • All remote maintenance must be approved and it will be monitored

Maintenance Policy Details [pdf]